FREE BOOK: Social Media ProBook - a 42-page Free E-book

The Social Media ProBook is a 42-page free e-book collaboratively written by a cross-section of social marketers from brands and agencies, analysts, and social support professionals across both business-to-business and business-to-consumer industries.

 
This advanced resource was written for professionals with some working knowledge of social marketing. Specifically, it will answer the following questions (and more):

• How to optimize your Facebook newsfeed to be seen by as many fans as possible
• How to scale your social media program globally
• How to measure something other than “Likes”
• How to create infographics that wow the Web and drive crazy traffic
• How to build relationships with influencers

20 Experts, 1 Awesome Resource

Here’s a look inside the ProBook, click the image to download your free copy:

Read more: The Social Media ProBook

Learn How To Make Your Website Social

Should Your Site Be Social-Enabled?

There’s no doubt that social media is a powerful marketing and communication tool for businesses and non-profits that have embraced it.

Yet, for most of us, our websites are still where the rubber meets the road. It’s where you turn visitors into leads and prospects into customers. It’s where you build your lists and sell your goods.

Can you inject some of the “humanness” of social media into your website without compromising its ability to sell? Can you use social media to drive traffic to your website for conversion without alienating your community?

More and more businesses are showing us that this is an achievable and worthwhile goal; that the two together can foster improved communication, build brand loyalty and create a better, more responsive, more profitable company.

Here are nine examples of how you can integrate your social media activity into your website for maximum results.

#1: Add social media buttons to your home page

A few years ago, the idea of sending people to another site from your home page after you had worked so hard to get them there in the first place seemed boneheaded. However, many companies now see the long-term benefits of gaining a follower, fan or subscriber on a social media platform, even weighed against the short-term risk of sending them away from the website.

Businesses commonly link to their social media profiles, even from their home pages.

By getting someone to follow you on Twitter, become LinkedIn with you or subscribe to your YouTube channel, you have the opportunity to keep the lines of communication open long after they’ve left your website.

Unsolicited Advice: If you’re concerned about losing that prospect, consider having the site open in a new tab or window, keeping your own website available for later viewing.

Also, make sure you have a social media profile that will engage your audience. You can borrow ideas from these 10 top Facebook pages, read up on how to optimize your LinkedIn profile and put into practice Darren Rowse’s tips for improving your Twitter profile.

#2: Connect your blog with your website

The line between blog and website has never been blurrier, with many businesses choosing to build their entire site on platforms that were traditionally meant for blogging, such as WordPress.

Whether your blog shares a domain with your website or not, you can improve the interactivity of your website by teasing your blog posts from your home page.

For example, Harold Night, an improv show out of Boston, uses the Posterous platform to blog, and has successfully integrated the blog into their website, both in the navigation and by pulling the recent posts as links onto their home page.

 

#3: Embed videos on your website

There are few things as engaging as a well put-together video. Imagine adding a how-to or explanatory video to your product or services pages… How much more compelling would they be? How much could you increase your conversion rates by showing examples of other customers finding success by using your products?

Embed a video on your website to bring your offerings to life.

#4: Make your website shareable

Retweet buttons and Facebook Like buttons aren’t just for blogs. You can add them to any page of your website to get visitors to share the content more easily with their networks.

#5: Add your presentations to your website

If you market your business through public speaking, you can maximize your results by putting your presentations on your site.

The best way to do this is to set up a free account at SlideShare (think YouTube for PowerPoint). Once you’ve uploaded your slides, SlideShare will allow you to embed that presentation back into your website or blog. This creates an interactive experience for visitors who can now click through your slides.

Maximize the reach of your presentations by embedding SlideShare into your site.

#6: Socially bookmark new content

As you add new articles or archive your email newsletters to your site, make sure that you add them to appropriate social bookmarking sites like StumbleUpon, Reddit and Delicious. These popular sites can drive huge amounts of traffic to your website in a short period of time.

Unsolicited Advice: It’s always best when someone else bookmarks your content, so it might make sense to have a small “bookmarking club” with friends where you promote each other’s work. This “seeding” will often encourage others to bookmark your content.

#7: Add a Facebook Like box to your website

It's easy to like I Love to Gossip with a Like box on their page.

We’re all influenced by other people, a concept often referred to as “social proof.” When we see our friends or people we respect liking, supporting or promoting something, we’re more open to liking it ourselves.

Adding a Facebook Like box to your site adds accelerant to the idea of social proof. Visitors can quickly see how many people have liked your business on Facebook, get a sense of your level of commitment to social media (by the posts you’ve added to your wall), and may even spy some of their friends and connections through the Like box.

Further, you make it easy for your site visitors to like your business without having to leave your site.
For more on Facebook and social proof, be sure to check out Are You Using Social Media as Social Proof?

#8: Feed your website

Websites tend not to get updated as often as they should be… something that has probably been exacerbated by the rise of blogging and social media.

If the framework of your website is fairly static, you can still keep it fresh by adding feeds from your blog, Facebook, Twitter and just about every social media platform that generates an RSS feed.

Unsolicited Advice: Not all of your feeds may be website-appropriate. Your tweets about American Idol, your love of bacon or thoughts on Sarah Palin may not be appropriate for first-time visitors to your website who are just looking for a reliable plumber or a trustworthy veterinarian (or whatever you may happen to be).

#9: Use QR codes to drive traffic

QR codes are two-dimensional bar codes that can be scanned by smartphones with cameras. Once scanned, they can redirect people to a website (among other tricks). Check out QR Code Marketing for Small Business and How QR Codes Can Grow Your Business.

Whether you post QR codes on one of your social media profiles or in the real world (i.e., direct mail, a business card or poster) you can use them to drive people to your website.

Unsolicited Advice: To maximize the impact of a QR code, consider sending people to a special landing page or a mobile version of your site, rather than just the home page. This will improve your conversion rates and help build your lists.

Now let’s hear about your ideas. This is by no means an exhaustive list. Let us know how you’ve integrated your social media activity into your website. Feel free to include links so we can see how you’ve done it. Leave your comments and suggestions in the box below.

Article Source: on Social Media Examiner

3 Hot Tips About Social Media Strategies

Companies large and small are rushing to understand and get involved in social media. But most of the agencies and consultants who are being paid to establish social media campaigns for corporations are afraid to tell their clients three things they don't want to hear.

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1. Everyone Must Work Together

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In most big companies, IT, digital, marketing and sales not only don't work together, they compete with each other. Until they start collaborating as a team, you will not succeed in social media.
For example, I recently handled social media advertising for a major retail chain's holiday microsite. The promotion was conceived by the digital department and involved augmented reality. But the IT department refused to allow a link from the homepage to the microsite because the microsite's design was done by an external agency.

Further, the marketing department refused to allow a dedicated e-mail to go out to the company's mailing list, and when placed in the company's normal promotional e-mail, the link to the microsite was lost in a sea of weekly specials.

These hurdles made it very hard to drive traffic to the microsite.
But more than that, this lack of internal collaboration and contact makes any kind of social media involvement virtually impossible.

A company that hasn't learned to listen to its own employees, and encourage them to collaborate internally, is not likely to succeed in integrating social media tools into its marketing mix, no matter what agency or consultant they hire.

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2. Top Management Must Be On Board

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If the direction doesn't come from the very top, managers, who have myriad reasons to fear change, will hang on to the status quo.

Despite the best intentions of agencies and consultants, social media integration is bound to meet huge resistance until top management says it's OK to spend time and money to integrate it into the company's marketing and culture.

Example: The marketing team of an international manufacturer of electronics wanted to know how the company could begin to use social media and we discussed the many possibilities.
Listening and responding to what customers are saying about the brand in social media can supply good intelligence and give the company a chance to interact with customers.

"Our management doesn't want to listen to customers," the PR director said. "They want to talk to them."
However, that doesn't work anymore. The status quo is dead. Any company that isn't willing to listen to customers and be nimble and quick enough to respond, and, when necessary, change, will soon be unable to compete with smart, tech-savvy companies that can turn on a dime.

Willingness to change is the new bottom line for every business today. But top management has to buy in before change can begin.

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3. Don't Expect Overnight Success

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Sure there are videos that go viral, contests that attract a lot of buzz, and Facebook () pages that get a lot of fans. But what comes after those efforts?

After the tools change (and they surely will) how will social media fit into the company's overall strategy and help it reach long-term goals?

With the scissors brand losing market share to foreign knock-offs, the company enlisted several actual crafters to blog, attend events, and represent the brand to customers as part of a new community strategy.
"If you empower your customers to become your evangelists, you'd better be prepared to continue it," says Brains on Fire's Geno Church. "It's permanent when you engage in this type of marketing."

Once you have created the community, listen to it. Fiskars made several changes to its products based on what it discovered through its Fiskateers community. Doing so helped build customer trust and loyalty.

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Where Should Your Company Start?

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Realizing that employing social media in the marketing mix is a long-term commitment to change, the best way to start is to pick manageable, measurable goals.

Pick a small number of social media goals for the coming year. Some possibilities:

- Turn the company newsletter into an internal blog and give all employees the ability to contribute
- Establish a social media policy for employee participation in social media on company time and beyond
- Let employees vote on the best ideas suggested by other employees
- Resolve to respond to customer service issues within three hours, via social media

Don't try to do all of these things at once. Pick the ones that are most likely to be possible for your company to start and sustain.

B.L. Ochman is a Managing Director of Proof Digital Media; publisher of What's Next Blog, and co-founder of pet site Pawfun.com.